Case Studies

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CASE STUDIES

Leading Change in a Post-Merger Environment

Over a 24-month period, BellSouth, Cingular Wireless, AT&T Mobility, and SBC Communications were integrated, creating the largest telecommunications company in the world with over $120 billion in revenue. The merger’s objectives were growth, innovation, and combined strength.


Accelerating Growth in New Markets

Centene, a Fortune 500 health insurance company, provides services to government-sponsored health care programs, such as Medicaid and Medicare. The company, which sought to drive significant growth, offers varied plans addressing vision care, behavioral health, pharmacy services, and other health needs.


Leadership Alignment Powers Services Growth

As part of its strategy to grow revenue and improve margins, computer technology company Lenovo decided to offer expanded after-sales services, including equipment setup and repair, and troubleshooting. A new, companywide enterprise resource planning (ERP) system was critical to managing delivery of the services.


Doubling Down on Data as Growth Strategy

L3Harris Commercial Aviation Solutions (CAS) provides training solutions and avionics products, such as flight recorders and data collection devices. The leadership team at CAS realized they had a powerful differentiator: data analytics. Using flight intelligence to help customers could drive a wide range of business outcomes.


Inspiring Leadership Drives Growth

Privilege Underwriters Reciprocal Exchange (PURE), a successful insurance company, was entering new U.S. markets and wanted to scale rapid growth. To accomplish this goal, company leaders needed to build on and leverage PURE’s key strength, its customer-focused business model. PURE sought to strengthen its edge by developing leadership capacity.


Sales Alignment with Strategy Scales Growth

Technology companies struggle to overcome product commoditization and price driven sales. The challenge was particularly acute for Vology, a technology distribution firm serving customers who can often acquire the same product elsewhere. Vology faced the added challenge of integrating operations from several acquisitions.


Restoring Growth with a Member-Centric Culture

GTE Financial is one of the largest credit unions in the country, top 1% in terms of membership. As the financial institution emerged from the Global financial crisis posting losses in excess of $70M dollars, it was time for a new direction. Enter a new CEO, Joe Brancucci. During the first couple of years restructuring, adjusting the asset base from $2.2B down to $1.5B, and getting the business on firmer ground was the priority. Then the focus shifted to growth.


Growth Anchored in New Capabilities

The new leader of Jabil’s Automotive & Transportation division had the goal of elevating the group and its capabilities to become a Tier 1 Supplier in the automotive industry.


Growth Fuels Company Valuation

Part of the renowned Cleveland Clinic, the Cleveland Heart Lab (CHL) created a novel and proprietary test to measure myeloperoxidase (MPO), an enzyme that at elevated levels can be a predictor of serious health issues, such as heart disease


Revenue & Market Share Growth with New Product Success

One of the world’s largest elevator companies, TK Elevator had a massive product disadvantage in the mid-rise building segment—leading to weakened market share. They created a new product, Evolution 200, which was quieter, faster, and more cost-efficient than previous models. The company had invested heavily in it as a critical initiative.

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